8:00am Registration opens

8:55am Welcome and opening remarks from the Chairperson
HR leadership 2010
Steve Shepherd, general manager, Randstad

9:00am CASE STUDY Strengthening HR leadership and alignment 2010
Woolworths Limited is one of the largest employers in Australasia, with more than 191,000 team members working in stores, support offices and distribution centres across Australia and New Zealand.
"Woolies" has built a solid and highly respected business culture around the core value of leadership and a focused strategy on the recruitment and retention of great people.  
Learn more about Woolworth's HR leadership initiatives to help employees reach their full potential, investment in training and development programs, and alignment of their HR practices toward the core business strategy. 
Kim Schmidt, HR director, Woolworths Limited 

9:45am CASE STUDY Boosting productivity and performance through engagement
Smart managers are realising that this is the time to capitalise on organisational strengths and pull together as a team.
In this case study, hear how Carnival Australia manages workforces on land and offshore that positively impact the organisation's business strategy and bottom line. This session will focus on shifting performance up and provide innovative strategies for increasing productivity within the operations framework.
• Understand the ROI for human capital
• Learn how to coach managers to inspire and reach performance targets
• Recognise staff contributions and reward outstanding performance
• Support and skill up employees to exceed expectations
• Delivering on what employees want
Simone Shugg, director, people and performance, Carnival Australia

10:15am Building a 'Great Place to Work': Yahoo!7 
Yahoo!7 has consistently been recognised as an "employer of choice" for employees. Discover Yahoo!7's secrets on how they create a corporate culture that encourages employees to do their best.
• Boost the effectiveness of your workforce
• Keep staff engaged, happy and motivated
• Help staff take responsibility for their work
• Create a positive workplace culture
• Build on staff commitment
• Energise your work environment
Michele Mok, senior HR business partner, Yahoo!7

11:00am Refreshments & networking break
Hosted by: Solterbeck 

11:30am DISCUSSION Powering great performance
This dynamic panel discussion will uncover how leading HR directors propel their workforce to exceed performance expectations. Sue Jackson will be joined by industry leaders to discuss:
• Implementing best practice performance improvement programs as an integrated, enterprise wide approach  
• Utilising reward and recognition programs as a powerful internal communication tool
• Aligning reward and recognition programs to your organisation's mission  statement to attain productive behaviours
• Celebrating individual excellence and team function to exceed performance
• Reaching beyond daily tasks to achieve broader strategic HR objectives
Sue Jackson, executive chairman, Solterbeck
Simon Cowl, HR director, GlaxoSmithKline Australia Pty Ltd
Dr. Ian O. Williamson, professor of management, Melbourne Business School 
Lynda Harris, general manager - people, Aussie Group

12:15pm The simple truth about the Fair Work Act
The new laws are forcing organisations to review their HR documentation and practices. This highly practical session will cover key aspects of the Fair Work Act that are relevant to all HR managers and provide strategy on what your company needs to do to ensure you comply with the new laws. Tim Capelin will also share insights gained from clients about the implications of operating under the new system during its implementation. This session will cover:
• Achieving the new National Employment Standards
• Complying with new awards
• Avoiding union problems
• Creating useful alternatives to awards
• Evading the new breed of claims
Tim Capelin, partner, Australian Business Lawyers 

1:00pm Luncheon reception (conference delegates only)

2:15pm Winning the war on sourcing top talent
• Data and statistics on growth industries 2009-2010
• Identifying highly skilled workers
• Investigating international candidates
• Attracting and retaining top talent
• Narrowing search methods
• Innovative use of technology in recruitment for HR managers
Michael Harvey, CEO, CareerOne 

2:45pm Workforce resilience: Strategies and practices to build long term productivity through the empowerment of your team
In the current economy, employees have added responsibilities and fewer resources. A resilient workforce is needed to face today's challenges.
Hear proven methods from eBay for ensuring productivity from your top performers by providing growth opportunities and building a great place to work.
• Encouraging self-managed accountability
• Communicating and responding to employee needs
• Implementing a recognition framework
• Encouraging a flexible work environment
• Delivering on employee career aspirations
• Adapting to change rapidly and effectively
Klaus Duetoft, senior regional HR director, eBay & PayPal Asia Pacific

3:30pm Refreshments & networking break

4:00pm WORKSHOP 26 proven strategies to energise training and development sessions
With HR budgets under scrutiny, learn how to leverage training and development through fun and thoughtful games. This session will show you several HR-inspired games and exercises that you can implement at your office for zero cost to promote knowledge sharing and collaboration.
Marc Ratcliffe, CEO & founder, MRWED Training & Assessment

5:00pm -6:00pm Networking cocktail function on the expo floor 

8:55am Registration opens

9:00am Opening remarks from the Chairperson
Steve Shepherd, general manager, Randstad

9:00am Adapting HR leadership for the new emerging business environment: Best practices on change management
Sophie Crawford-Jones, director of performance, PricewaterhouseCoopers

9:45am CASE STUDY Leading for high performance: Building engagement and alignment
The Australian Tax Office is one of the largest public service employers in Australia, with over 22,000 people located in more than 20 sites. The ATO employs a diverse workforce in terms of cultural backgrounds, demographics, skills and experience. Learn how the ATO powers performance up through employee engagement, HR alignment with business units and role modelling. Understand the ATO's unique approach to organisational and personal effectiveness that propels the organisation forward.
Dulise Maxwell, ATOP performance and culture director, ATO Leadership Engagement and Development Strategy Services

10:15am WORKSHOP Developing a learning and development roadmap
This interactive session will focus on strategy mapping that addresses cultural transformation around people management. The session will cover training needs, key objectives of the program and how this complete approach provides a long term solution. This comprehensive example can be used as a take-away model for developing your own internal learning strategies and roadmaps.
In stage two we take you inside our sample roadmap and you experience two key training moments along that timeline. Participants will undertake live leadership training activities in this dynamic session.
Muffy Churches, general manager, performance skills, A.S.K. Learning 

11:00am Refreshments & networking break

11:30am The dance of management: When to step in, when to step out, and how to do so without stepping on toes
This dynamic session will teach HR professionals how to coach managers on the best ways to achieve optimal performance.
The session will explain how to:  
• Create an environment that encourages people to do their best
• Set expectations and give clear instructions
• Build loyalty and trust among the workforce
• Establish and maintain powerful work relationships
International speaker: Shari Harley, trainer and business advisor, Harley Group, Colorado, USA 

12:15pm Strategies to sustain diversity and equity in the workplace
• Creating and managing flexible workplaces
• Bridging diversity gaps and recruiting diverse employees
• Recognising ability in all employees and making the workplace disability friendly
• Creating Indigenous career paths
Speaker 1: Gail Hackett, head of Women in Focus, Commonwealth Bank of Australia
Speaker 2: Chrissie Tucker, diversity manager, Australian Broadcasting Corporation 

1:00pm Luncheon reception (conference delegates only)

2:00pm Embedding and aligning company culture with business strategy
A company's success depends on its people. But their collective power stems from an organisation's ability to point them in the same direction and create an environment that doesn't impede their progress. Join this session to hear:
• How to determine if an organisation is aligned with its strategic imperatives,
• What an organisation can do to address cultural-strategic misalignment
• Hear case studies that illustrate a range of different business cultural types; including a quality-focused culture and innovative culture
Lesley Brown, group leader, Australasia, Towers Watson

2:30pm Workplace 2010: Utilising mobility & virtual teams
Bain & Co is very fluent in the management of a massive mobile and virtual workforce. Learn best practices on how to manage employees overseas, on remote locations and improve the "work from home" office environment. Learn how Bain enjoys a flexible, mobile workforce that can adapt to rapid productivity.
Raechel Gavin, head of HR Australia, Bain & Co. 

3:00pm WORKSHOP Leadership coaching: Building resilience in challenging times
• Cultivate a high performance mindset and culture
• Build a collaborative team
• Create a compelling reason for people to stay
• Build their leadership confidence
• Enhance their communication styles
• Encourage work-life balance and develop a healthy workforce 
• Detect and deal with stress and combat workforce pressures
• Be the catalyst for transformation
Meiron Lees, executive director, InnerCents 

3:30pm Conference adjourns